FAQs

Q?

I own a business and my computers have very sensitive client data on them, can you back-up the data?

A.

Yes, we will back up the data, everything will remain confidential, on our side, so your data is safe is with us. We understand that your data should remain private. Please contact us today for back-data options.

Q?

I own a business and we just moved, I don’t know how to set-up all the computers so that they have internet. Can you help?

A.

Of course we can! This is a routine problem when a business moves, or gets more computers, just call us today and we can help you get your computers working the way they should be.

Q?

Can MCS GEEKS do a computer repair at my home?

A.

Yes! We can do many services at our clients homes.Please note there is a fee if we perform on-site repairs.However, you can always avoid that fee by simply taking in your computer to our business click here for our location.

Q?

I think my computer has a virus. How do I know, what can I do?

A.

First, if you believe your computer has a virus, do not enter any of your sensitive private information into the computer. Second, contact us and so we can inspect your computer in-store and give you a free diagnosis. We will tell what is wrong with your computer, and can fix it for you too, just give us a call today.

Q?

Earlier you mentioned setting up the internet for a business, how about for me, with my two home computers?

A.

No problem! We will come to you, and offer the same quality and integrity as we would with a business client. Just contact us and we can help you.

Q?

Some one told me you install security cameras, is that true?

A.

Absolutely! We install security cameras, on residential properties and businesses. We install top quality surveillance systems, with 1080p cameras and high capacity data storage. We will also set up the system so you can view your property online, and on your smart phone, to give you peace of mind when you are away from your property. For more information on packaging and pricing Contact us today.

Q?

I accidentally dropped my laptop, now the screen is broken. Can you replace it?

A.

Yes, that is a very common issue. Accidents happen all the time and luckily a screen replacement is a fixable issue. Contact us today and we will replace your screen.

Q?

I spilled some liquid on my laptop, what do I do, can you fix it?

A.

First, for your safety, and to prevent further damage to the computer, please turn it off, remove the battery and let it dry. Then contact us we can help get your computer up and running again.

Q?

So I spilled liquid on my computer and it turned off. But I didn’t know I shouldn’t attempt to turn it back on, what do I do now?

A.

As common as accidental spills are, many people do not know what is the procedure following an accidental spill. However, bring it into MCSGEEKS and we will assess the damage for free.

Q?

Where is MCS Geeks located?

A.

We are currently located at 7008 Capitol St. Houston, TX 77011. Click Here to see the map and more of our contact information.